Fulfillment Policy

Service Description

At PropelSolar, we offer specialized lead generation services tailored for solar professionals. Our service packages include pre-screening leads, booking qualified appointments, and nurturing leads to help you close deals efficiently. Each package guarantees a set number of qualified appointments within a specific time frame. Detailed descriptions of each service package are available on our website.

Purchase Currency

All service fees are listed in USD ($). International clients are encouraged to convert the prices into their local currency using the current exchange rate.

Customer Service Contact Information

For any inquiries or support, please contact us through:

Email: [email protected]

Phone: +1 415-779-7804

Refund Policy

We do not offer refunds. If we do not meet the guaranteed number of appointments within the agreed timeframe, we will continue working for free until the quota is fulfilled.

Delivery Policy

As a service-based agency, there are no physical goods to deliver. All appointments are managed and tracked via our CRM system, where you can monitor real-time updates.

Return and Cancellation Policy

For ongoing services, cancellation requires a 30-day written notice. Any appointments booked before cancellation will still be fulfilled during this period. No refunds will be issued, but we will continue to work until the agreed-upon number of appointments is delivered.

Legal and Export Restrictions

We adhere to all applicable U.S. laws and export regulations. Our services may be subject to certain geographical restrictions depending on local laws.

Privacy Policy

Your privacy is important to us. Please refer to our

Privacy Policy

for detailed information on how we protect and manage your data.

Promotional Terms

We may offer promotional packages from time to time. The terms of each promotion, including conditions for eligibility, will be clearly outlined on the promotion page.

Security

We ensure your payment information is processed securely through Stripe, adhering to PCI DSS compliance standards. All transactions are encrypted and handled via secure payment gateways.

Accepted Payment Methods

We accept Visa, Mastercard, American Express, and Discover. Accepted payment logos are displayed at checkout for your convenience.

This policy helps set clear expectations for our services and ensures transparency in our delivery and fulfillment process.